Who We Are
Knowwus is an online language learning platform accessible via our website and mobile application.
Information We Collect
We may collect personal information such as your name, email address, and account details when you register or use our services.
We may also collect technical data such as device information, IP address, and browser type to improve performance and security.
How We Use Your Information
We use your data to:
- Provide and improve our services
- Manage your account
- التواصل معك بخصوص الكورسات أو الدعم
- Enhance user experience
Camera and Microphone Access
Our application may request access to your camera and microphone to enable participation in live online classes.
We do not record or store audio or video without your permission.
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience and analyze usage.
Third-Party Services
We may use third-party services (such as live class platforms like BigBlueButton) which may collect limited data necessary for their functionality.
Data Sharing
We do not sell your personal data.
We may share limited data with trusted services only to provide core functionality.
Data Retention
We retain your data only as long as necessary to provide our services or comply with legal obligations.
Your Rights
You can request to:
- Access your data
- Modify your data
- Delete your account
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Security
We take appropriate security measures to protect your data.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@knowwus.com
